My card is lost/ stolen
WE INVITE YOU TO IMMEDIATELY BLOCK YOUR CREDIT CARD BY FOLLOWING THESE STEPS
Contact your branch advisor on the spot
If your branch is closed, you may call the "BMCE Direct line" telephone platform at 080 100 8100 ( From Morocco: see tariffs) at the rate of (price to be added) or at +212 5 22 42 15 42 (from abroad) at the rate of (price to be added) from 8 a.m. to 10 p.m. 7/7.
Make a statement of loss or theft of your credit card to the police authorities
Send a copy of your statement of loss or theft to your bank branch directly or via a registered letter with acknowledgement of receipt if you cannot move
Warning! If you find your card later and want to use it, remember first to ask your branch advisor to remove the blocking.