My withdrawal wasn’t delivered by the ATM

YOU HAVE MADE A WITHDRAWAL NOT DELIVERED BY THE ATM?

 

You are a client:

If your withdrawal has not been delivered by the BMCE ATM or another ATM, make a claim  to your branch  or via the "BMCE Direct line" telephone platform at 080 100 8100 (From Morocco)  or at  +212 5 22 42 15 42 (from abroad)  from 8 a.m. to 10 p.m. 7/7, specifying the withdrawal amount, the transaction date and the ATM in question. 

You are a non-client : 

If your withdrawal wasn’t delivered by our ATMs, make a claim directly to your bank.